When you work with HM Training & Consultancy you will enjoy a friendly, flexible, confidential and professional service.

What are you passionate about? Engaging and inspiring others, guaranteeing customer satisfaction and catalysing organisational and personal change. Freedom of expression and of being who you are and/or want to be. Making learning fun, easy and results focussed. Offering value for money, according to your success factors. Quality – of activity and relationships. Keeping customers, like you, happy.	What’s your background? 16 years experience of helping people to learn and change, working with a diverse range of organisations and training providers in different sectors, from retailing & distribution to funeral services! My employment history includes training management positions mainly in the Retail & Distribution industry. Specifically, 12 years employment with The Boots Company plc and 3 years building business with various corporate companies and SMEs whilst working for the Distributive National Training Organisation. Set up HM Training & Consultancy in June 1999 and have never looked back. Clients are a mix from both private and public sector.
What kind of people have you worked with? A diverse range of individuals and groups at all levels e.g. trainers, project management teams, retail sales managers, call centre agents, operations managers, Pharmacists, healthcare assistants, medical professionals, customer service/sales professionals, senior management teams, coaches, HR practitioners. What is your specialist area of expertise? Helping you, your team and your organisation discover success strategies that really work…..for you….to maximise personal impact and profitability. If you’re looking for labels, I guess they are interpersonal skills and personal development. What formal qualifications do you possess? Practitioner Certificate in Neuro Linguistic Programming (‘98) Member of the Chartered Institute of Personnel and Development (certified ‘94) Diploma in Training Management (‘92/93) Certificate in Training & Development (‘89/90)	What resources do you have? Access to a variety of like-minded, skilled and experienced Associates, selected specifically to suit your organisational culture, your people profile and your business outcomes. All Associates who work for HM Training & Consultancy are insured for Public & Professional Liability. Additionally, I been police checked and hold a Police Clearance Certificate. At all times, I will be your lead contact to keep communication easy and convenient for you. What sort of person are you? I am organised, creative, thorough and spontaneous. Client feedback suggests I have a strong, reassuring presence and a talent for inspiring others to change. Delegates say I make learning easy and interesting. When I’m not working I enjoy voluntary work with young people (mentoring/counselling), skiing, gardening, keeping fit, food (eating, not cooking!), socialising with friends and driving my sexy Mini Cooper!